Refund policy

Returns & Refunds

We want you to be satisfied with your purchase. If you’re not completely happy, you have 30 days from the date of delivery to return your product for a refund.

Conditions for Returns:

• Items must be returned unused, in their original condition, and with all original packaging intact.

• Please note that the cost of returning items is the responsibility of the customer. We strongly recommend using a trackable delivery service, as we cannot guarantee that we will receive your returned item without tracking.

• Refunds will be processed to the original payment method once we have received and inspected the returned items.

Damaged Items:

We only replace items if they are defective or damaged. If you receive a damaged item, please contact our customer service team within 30 days of receipt with photos of the damage, and we will arrange for a replacement.

Customer Service Support:

For any queries regarding returns or refunds, please reach out to our customer service team. They are available to assist you with the process and answer any questions you may have: contact@gymlit.co.uk